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Configuring Analog Dialogic Cards for Hold, Transfer, Conference, etc.

Before a Dialogic card can perform advanced features such as Forward, Park, Pickup, Transfer and Conference the PBX strings must be defined.

There are three ways to access the PBX Strings for a Dialogic card; Windows Control Panel, ExceleTel etLine TeleScope, or TeleTools etLine.Device.Configure Method.  All of these options will cause the "Dialogic TSP Configuration" dialog box to be displayed.

Windows Control Panel

  1. From the Control Panel select the "Telephony" or "Phone and Modem" applet.
  2. Select the Dialogic Telephony Service Provider (TSP).
  3. Click the "Configure..." button. 
Alternative software development tools for Intel / Dialogic hardware

   Less costly
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Would you like to find an alternative to the expensive, royalty based, hardware specific computer telephony software development tools from Intel / Dialogic, Pronexus, or others? Click here for more information.

  Artisosft VisualVoice
   Parity CallSuite
   Parity VOS
   Pronexus VBVoice
   Intel CT ADE

Do you need a replacement for one of these or one of the others like them?  Click here for more information.

Or click below to get help or more information about replacing your current computer telephony software development tool.

ExceleTel etLine TeleScope

  1. Display the etLine TeleScope.
  • From the TeleScope utility program
  • Set the etLine.TeleScope.Visible property true in your application at design time
  • Set the etLine.TeleScope.Visible property true in your application at run time
  • Double click on the etLine control when your application is running
  1. Click on the "Device" menu option
  2. Click on the "Configure" menu option

TeleTools etLine.Device.Configure Method

In your application execute the code:

Visual Basic

Borland Delphi

Borland C++ Builder
etLine1.DeviceConfigure etLine1.Device.Configure; etLine1->Device->Configure;

 

Dialogic TSP Configuration

Once the Dialogic TSP Configuration dialog box is displayed click on the "Advanced" button to display the "Configuration Service" dialog.

This is where you will enter your PBX Strings.  This information should be available from your PBX provider. 

In most cases these are the DTMF (digits) codes that you would your on your handset to manually perform these operations.

Whenever you make changes to any Dialogic configuration settings you must reboot before they changes will take effect!

 

 
 

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