Using TeleScope


Please, please, please use TeleScope early and often. Here's why.

TeleScope.jpg

To get off to a good start with Windows telephony, you need to understand as much as you can about the TAPI-compliant telephony device or devices with which your application will interact. Here are just a few of the things you may need to learn.

    Does the computer have more than one telephony device?

    Will you allow your users to choose which device(s) to use? How?

    What happens when an incoming call rings on the line? What events fire? What properties change?

    Did CallerID come in with the call? When?

    What about outbound calls? How do you dial a number?

    Does the device report the progress of the call as expected? Does it report busy? Ringbacks? Disconnects?

    What are the capabilities of the device(s) in your user's computer?

    Does the device support play and/or record? What sound formats are supported?

Trying to learn this and much more from within your own new telephony application code can be very frustrating and prone to error and misinterpretation. ExceleTel developed it's TeleScope technology to dramatically improve this learning process. ExceleTel TeleScope not only allows you to explore the characteristics of your telephony device, but it also helps you to learn about TeleTools at the same time. It does this by allowing you to interactively explore your telephony device using the same properties, events, and methods (with the same names) that you will later use with the TeleTools control in you own code. You can view and set properties, execute methods and see events in real time. By manipulating your device with TeleScope, you will learn most everything you need to know to implement a project with TeleTools.

The TeleScope technology is actually built in as an integral part of each TeleTools component. TeleScope's many benefits are available from within your own project both at design-time, and at run-time. This makes it extremely useful for both debugging during development, and remote support of your deployed application. You may use TeleScope on your TeleTools development station, at no additional cost, to help you write and debug your application. See the TeleScope Licensing topic for information about redistributing or deploying TeleScope with your application.

You can think of TeleScope as both a remote control console and a closed circuit window to inside of each of the TeleTools components. Each TeleTools component has its own TeleScope window. You can activate this feature in your program by setting the TeleScope.Visible property to TRUE. See Common Properties - TeleScope for more information about using the TeleScope properties in your application at design-time or run-time.

The TeleScope features are also available as the separate utility ExceleTel TeleScope (telescope.exe). This utility contains one of each of the four TeleTools components: etLine, etPhone, etPlay and etRecord. The user interface for this program is basically the TeleScope window for each of these components presented in a multiple document Interface.

To launch the ExceleTel TeleScope utility (telescope.exe),

click here,

or go to,
Start > Programs > ExceleTel TeleTools vX.X > TeleScope.

Be sure to take a few minutes and review the TeleScope Road Map before heading on your journey!



TeleScope Road Map