Hi-Phone Desktop USB

Links to other pages
   HiPhone Product Line Comparison Table
   HiPhone Desktop Lite
   HiPhone Desktop Pro
   HiPhone Desktop Maestro (4 Line)
   HiPhone Desktop RS232
   HiPhone Desktop USB

The Hi-Phone Desktop is a great low cost, high functionality, TAPI device.  It's open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.

With ExceleTel TeleTools, integrating Hi-Phone with your application is fast and easy.

ExceleTel and Way2Call have a long history of close cooperation.  We have been working together for nearly a decade to continually advance the Hi-Phone as the premier TAPI desktop CTI device.  This long relationship, extensive technical experience, and world-wide deployment has allowed ExceleTel to establish and maintain our industry leading position for Hi-Phone telephony application development tools, Hi-Phone technical assistance, and Hi-Phone distribution.

Please consider ExceleTel as the source for all your Hi-Phone needs.


The Hi-Phone's small footprint, external form factor, and Plug & Play (PnP) capabilities make it easy to deploy.  

Features / Benefits

  • Loop-drop (wink) remote disconnect detection
  • Now includes both RJ14 and 2.5mm headset jacks
  • Built-in thumb-wheel headset volume control
  • Silence detection
  • Optional power via USB cable
  • Open architecture
  • Powerful CTI & TAPI capabilities
  • Upgradeable firmware
  • High reliability, maintenance free
  • Small footprint
  • External Plug & Play
  • USB Connection
  • Fast and easy application integration via ExceleTel TeleTools
  • OS support:  Win 98SE / ME / NT4 / 2000 / XP
  • POTS (PSTN) analog telephone line connection
  • Analog Telephone set / handset connection
  • Headset connection - RJ14 and 2.5mm
  • WAVE data play/record to/from both telephone handset/headset and phone line
  • Full duplex audio
  • Local echo-suppression of voice sent to handset/headset/line
  • Telephone set handset on/off hook detection (TAPI Phone / etPhone)
  • Telephone set keypad keys press & release detection (TAPI Phone / etPhone)
  • Telephone set hook-flash detection
  • Phone line dialing / answering
  • Dial DTMF digits
  • Call-progress analysis (including voice energy detection)
  • Telephone line signals detection including busy, call waiting, stutter tone, etc.
  • Remote party (incoming) DTMF detection
  • Incoming calls (ring signal) detection
  • CallerID (CID) and CallerID on Call Waiting (CWCID)
  • LED display indicating power, ring, handset on/off hook, PSTN line use, mute, headset plugged in

Application examples

  • Attended desktop PSTN (POTS) and IP telephony
  • Power dialing
  • Call logging / recording
  • Telemarketing
  • Computer Aided Telephone Interviewing (CATI)
  • Screen pop / CallerID (including CWCID)
  • Full-duplex Wave record and playback on- and off-line
  • Industrial facility and equipment monitoring
  • E-commerce solutions with vocal human interaction
  • IVR
  • Voice mail
  • Auto-attendant
  • Broadcast voice message delivery / Unified Messaging
  • Voice alert
  • Automatic appointment reminders
  • and many more

System Requirements

  • PC with Pentium or higher
  • 4 MB free hard disk space
  • Free USB port
  • Internet Explorer 4.0 or higher
  • Win 98SE / ME / NT4 / 2000 / XP