Hi-Phone Desktop USB

The Hi-Phone Desktop is a great low cost, high functionality, TAPI device.  It's open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.

With ExceleTel TeleTools, integrating Hi-Phone with your application is fast and easy.

The Hi-Phone's small footprint, external form factor, and Plug & Play (PnP) capabilities make it easy to deploy.  

Features / Benefits

• Loop-drop (wink) remote disconnect detection
• Now includes both RJ14 and 2.5mm headset jacks
• Built-in thumb-wheel headset volume control
• Silence detection
• Optional power via USB cable
• Open architecture
• Powerful CTI & TAPI capabilities
• Upgradeable firmware
• High reliability, maintenance free
• Small footprint
• External Plug & Play
• USB Connection
• Fast and easy application integration via ExceleTel TeleTools
• OS support:  Win 98SE / ME / NT4 / 2000 / XP
• POTS (PSTN) analog telephone line connection
• Analog Telephone set / handset connection
• Headset connection - RJ14 and 2.5mm
• WAVE data play/record to/from both telephone handset/headset and phone line
• Full duplex audio
• Local echo-suppression of voice sent to handset/headset/line
• Telephone set handset on/off hook detection (TAPI Phone / etPhone)
• Telephone set keypad keys press & release detection (TAPI Phone / etPhone)
• Telephone set hook-flash detection
• Phone line dialing / answering
• Dial DTMF digits
• Call-progress analysis (including voice energy detection)
• Telephone line signals detection including busy, call waiting, stutter tone, etc.
• Remote party (incoming) DTMF detection
• Incoming calls (ring signal) detection
• CallerID (CID) and CallerID on Call Waiting (CWCID)
• LED display indicating power, ring, handset on/off hook, PSTN line use, mute, headset plugged in

Application examples

• Attended desktop PSTN (POTS) and IP telephony
• Power dialing
• Call logging / recording
• Telemarketing
• Computer Aided Telephone Interviewing (CATI)
• Screen pop / CallerID (including CWCID)
• Full-duplex Wave record and playback on- and off-line
• Industrial facility and equipment monitoring
• E-commerce solutions with vocal human interaction
• IVR
• Voice mail
• Auto-attendant
• Broadcast voice message delivery / Unified Messaging
• Voice alert
• Automatic appointment reminders
• and many more

System Requirements

• PC with Pentium or higher
• 4 MB free hard disk space
• Free USB port
• Internet Explorer 4.0 or higher
• Win 98SE / ME / NT4 / 2000 / XP