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How to Get Started with ExceleTel

Here on one page is everything you need to know to get started.  We recommend going through the detailed pages explaining our company, products, and services available through the main menu at the top of each page, but if you are looking for the fastest way to get started and want to know what your options are for downloading the FREE trial version of our software, then read this page.

Skip below to the trial software download

Our Company

Founded in 1995, ExceleTel Inc. is dedicated to providing world-class products for the computer telephony market. Our products empower individuals and organizations to boost customer satisfaction and improve productivity by using computer technology to increase the power and flexibility of the telephone. ExceleTel makes it easy for professional and novice developers to quickly and inexpensively develop applications for the growing telephony market.

Our Products

Software

TeleTools - Our flagship product providing tools to simplify Telephony and TAPI development.  Multiple controls and hundreds of methods and properties to monitor calls, handle caller ID, work with multiple lines, and create applications such as Call Center, Call Recording, IVR, Paging, Conferencing, etc.

TeleScope - An indispensable utility to provide a view into the inner workings of TAPI, your telephony device and your application.  Monitor events, watch what happens when you pick up a phone and dial in, debug your application.  Even watch events in real time and read the logs to show you how to code your application!  TeleScope can be used at runtime or design time.

Technical Services

To complement our products taking you from start to finish in telephony, we offer a suite of professional services.  Our Consulting Services help you get the answers you need for your project, whether it be TAPI, hardware, or software related. Our Development Services can help code part of your project or can even write an entire application should you need it, while our JumpStart Training gives you everything you need to get started yourself with a one hour phone training session, examples and courseware. Our PriorityONE Support gives you priority status when you need an extra level of service and faster turnaround.

The Trial / Evaluation Process

There are three ways to proceed with your evaluation of TeleTools.  The graphic below illustrates your choices and what is available through each path.  You can click on comparison anywhere on this page to get a chart detailing each option and the differences between them.

You:
  • Student
  • Hobbyist
  • Just Looking
  • Don't expect to purchase yet
You:
  • Developer
  • Professional
  • Investigating a project
  • Developing a "proof of concept"
You:
  • Any of the Premium Trial qualifications plus...
  • Project Deadline
  • Time is of the Essence
What You Get:
  • TeleTools Professional Edition in "reminder mode"
  • periodic email tips

Comparison

What You Get:
  • TeleTools Edition of your choice with 10-Day no-nag activation
  • Edition specific email tips
  • More sample programs
  • Access to Technical Support
  • plus more...

Comparison

What You Get:
  • Same benefits of the Premium Trial plus...
  • JumpStart Training 
  • One month FREE PriorityONE Support
  • TeleTools Edition of your choice with 30-Day no-nag activation
  • plus more...

Comparison

What we Need:
  • Name
  • Email address
What We Need:
  • Name
  • Contact Info
  • Email
  • Information about your needs
  • Development Environment
  • Deployment Environment
What We Need:
  • Same basic information as the Premium Trial plus...
  • An hour or so of your undivided attention
  • $195

Want More Info?

Basic Trial

Typically, you are a student or a hobbyist and have no particular project need.  You don't see yourself moving to a purchase decision and just want to learn more about TAPI and/or telephony or TeleTools.  We need your name and a valid email address so that we can send you an activation serial number and provide you with the download of the TeleTools Software only.

 

Premium Trial

You are a serious developer looking into tools to help save you time and money and avoid having to navigate the maze of TAPI commands in order to complete your project.  You have a client, project, or application need for developing a computer telephony solution.  We need your name, contact info, email, and some information about your project, development environment, and deployment environment in order to help you down the right road to project deadline Nirvana.  We provide you with an activation serial number to eliminate the nag screens for a FREE 10-Day Trial.  You also get the invaluable TeleScope utility, example programs and example program source code.

JumpStart Training

You are a serious developer with a project deadline.  You want someone to spend time with you to give you a jumpstart on how to use TeleTools and how to code your application.  You want to invest an hour of your time and under $200 to save you time and money in the long run and want to be able to interact with an engineer to get just the information you need to get started on using TeleTools.  In the end you will have working code and a set of courseware and notes that you can refer to while completing your project.  You get everything in the Premium Trial plus the training and reference materials and one month of FREE PriorityONE Support for only $195. Click on the heading link above this paragraph for more information about JumpStart.

 

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